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CM
Services
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Cisco CallManager
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This service supports
Cisco Unified Communications
Manager.
In
the Control Center - Network Services, ensure that the Cisco RIS Data Collector
service and Database Layer Monitor service are running on the node.
| Tip
| Before you activate this service, verify that the
Cisco Unified Communications
Manager server displays in the
Cisco Unified Communications
Manager Find/List window in
Cisco Unified Communications
Manager Administration. If the server does not display, add the
Cisco Unified Communications
Manager server before you activate this service. For information on
how to add the
Cisco Unified Communications
Manager server, see the
Cisco Unified Communications Manager Administration
Guide.
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Cisco Messaging Interface
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Activate only if using an SMDI integration to a third-party Voicemail system
using a server-attached USB-to-serial adapter.
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Cisco Unified Mobile Voice Access Service
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For
mobile voice access to work, you must activate this service on the first node
in the cluster after you configure the H.323 gateway to point to the first VXML
page. In addition, make sure that the Cisco CallManager and the Cisco TFTP
services run on one server in the cluster, not necessarily the same server
where the Cisco Unified Mobile Voice Access Service runs.
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Cisco IP Voice Media Streaming App
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If
you have more than one node in the cluster, activate on one or two servers per
cluster. You may activate on a node that is dedicated specifically for music on
hold. This service requires that you activate Cisco TFTP on one node in the
cluster. Do not activate this service on the first node or on any nodes that
run the Cisco CallManager service.
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Cisco CTIManager
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Activate on each node to which JTAPI/TAPI applications will
connect. CTIManager activation requires the Cisco CallManager service also to
be activated on the node. See topics related to CM services for more
information on CTIManager and Cisco CallManager services interaction.
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Cisco Extension Mobility
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Activate on all nodes in the cluster.
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Cisco Extended Functions
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Activate this service, which supports the Quality Report Tool
(QRT), on one or more servers that run the Cisco RIS Data Collector. Make sure
that you activate the Cisco CTIManager service on a node in the cluster.
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Cisco DHCP Monitor Service
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When the DHCP Monitor service is enabled, it detects changes in
the database that affect IP addresses for the IP phones, modifies the
/etc/dhcpd.conf file, and stops and restarts the DHCPD daemon with the updated
configuration file. Activate this service on the node that has DHCP enabled.
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Cisco
Location Bandwidth Manager
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If you
plan to use Cisco Location Call Admission Control functionality to manage
bandwidth allocation for audio and video calls, you must activate this service.
This service works in conjunction with the Cisco CallManager service. It is
recommended to run the Cisco Location Bandwidth Manager on the same server that
runs the Cisco CallManager service. If the Location Bandwidth Manager is not
running on the same server as the CallManager service, ensure that you
configure the Location Bandwidth Manager Group correctly.
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Cisco
Intercluster Lookup Service
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If you
plan to propagate the URI and numeric routing information between multiple
Cisco Unified Communications Manager clusters, you must activate this service
on the publisher of the cluster that participates in this exchange.
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Cisco Dialed Number Analyzer Server
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If
you have more than one node in the cluster, activate this service on one node
that is dedicated specifically for the Cisco Dialed Number Analyzer service.
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Cisco Dialed Number Analyzer
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If
you are planning to use
Cisco Unified Communications
Manager
Dialed Number
Analyzer, activate this service. This service may consume a lot of
resources, so only activate this service on the node with the least amount of
call-processing activity or during off-peak hours.
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Cisco TFTP
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If
you have more than one node in the cluster, activate this service on one node
that is dedicated specifically for the Cisco TFTP service. Configure Option 150
if you activate this service on more than one node in the cluster.
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CTI
Services
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Cisco IP Manager Assistant
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If
you are planning to use
Cisco Unified Communications
Manager Assistant, activate this service on any two servers (Primary
and Backup) in the cluster. Ensure that Cisco CTI Manager service is activated
in the cluster. See the
Cisco Unified Communications Manager Features and Services
Guide for other recommendations.
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Cisco WebDialer Web Service
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Activate on one node per cluster.
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Self-Provisioning IVR
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To enable
the Self-Provisioning IVR service, you must also enable the Cisco CTI Manager
service.
You can
configure self-provisioning even if the service is deactivated, but the
administrator cannot assign IP phones to users using the IVR service. By
default, this service is deactivated.
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CDR Services
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Cisco SOAP-CDRonDemand Service
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You can activate the Cisco SOAP-CDROnDemand Service only on the
first server, and it requires that the Cisco CDR Repository Manager and Cisco
CDR Agent services are running on the same server.
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Cisco CAR Web Service
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You can activate the Cisco CAR Web Service only on the first
server, and it requires that the Cisco CAR Scheduler service is activated and
running on the same server and that the CDR Repository Manager service also is
running on the same server.
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Database and Admin Services
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Cisco AXL Web Service
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Following installation,
Cisco AXL Web Service is enabled by default on all cluster nodes. Cisco
recommends that you always leave the service activated on the publisher node.
This ensures that you are able to configure products that are dependent on AXL,
such as Unified Provisioning Manager.
Based on your needs, you
can activate or deactivate the service on specific subscriber nodes in Cisco
Unified Serviceability under Feature Services.
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Cisco Bulk Provisioning Service
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You can activate the Cisco Bulk Provisioning Service only on the
first node. If you use the
Bulk Administration
Tool (BAT) to administer phones and users, you must activate this
service.
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Cisco UXL
Web Service
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This
service performs authentication and user authorization checks. The TabSync
client in Cisco IP Phone Address Book Synchronizer uses the Cisco UXL Web
Service for queries to the Cisco Unified Communications Manager database.
If you
plan to use the Cisco IP Phone Address Book Synchronizer, you must activate
this service on one node, preferably publisher. If you are not using Cisco IP
Phone Address Book Synchronizer, then Cisco recommends that you deactivate this
service . By default, this service is deactivated.
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Cisco
Platform Administrative Web Service
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You must
activate this service if you plan to use a Cisco Prime Collaboration Deployment
(PCD) server to manage upgrades, switch version, restart or readdress
operations. Platform Administrative Web Service (PAWS) allows SOAP
communication between the Call Manager and Prime Collaboration Deployment
(PCD). If you have more than one node in the cluster, you must activate this
service on each server in the cluster.
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Cisco TAPS Service
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Before you can use the
Cisco Unified
Communications Manager Auto-Register Phone Tool, you must activate
this service on the first node. When you create dummy MAC addresses for the
Cisco Unified
Communications Manager Auto-Register Phone Tool, ensure that the
Cisco Bulk Provisioning Service is activated on the same node.
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Performance and Monitoring Services
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Cisco Serviceability Reporter
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Activate on only the first node.
| Note
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The
service only generates reports on the first node even if you activate the
service on other nodes.
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Cisco CallManager SNMP Service
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If you use SNMP, activate this service on all servers in the
cluster.
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Security Services
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Cisco CTL Provider
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Activate on all servers in the cluster.
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Cisco Certificate Authority Proxy Function (CAPF)
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Activate on only the first node.
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Directory Services
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Cisco DirSync
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Activate only on the first node.
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