Cisco Unified Serviceability provides the following reporting tools:
Cisco Unified Communications Manager only:
Cisco Unified Communications Manager only:Cisco Unified Communications Manager CDR Analysis and Reporting - Generates Cisco Unified Communications Manager reports for Quality of Service, traffic, and billing information through Cisco Unified Communications Manager CDR Analysis and Reporting. For more information, see CDR Analysis and Reporting Administration Guide.
Cisco Unified Communications Manager only: Cisco Unified Communications Manager Dialed Number Analyzer - Allows you to test and diagnose a deployed Cisco Unified Communications Manager dial plan configuration, analyze the test results, and use the results to improve the dial plan. For more information on how to access and use Dialed Number Analyzer, see Cisco Unified Communications Manager Dialed Number Analyzer Guide.
Cisco Unified Communications Manageronly: Cisco Unified Reporting Web Application - Allows you to inspect or troubleshoot data for a standalone server or a cluster. This application, which is separate from Cisco Unified Serviceability, combines data by category from all accessible Cisco Unified Communications Manager servers in a cluster into one output view. Some reports run health checks to identify conditions that could affect server or cluster operations. If you are an authorized user, you access Cisco Unified Reporting in the main navigation menu in Cisco Unified Communications Manager Administration or with the link on the Unified RTMT menu. For more information, see Cisco Unified Reporting Administration Guide.
Serviceability Reports Archive - Archives reports that the Cisco Serviceability Reporter service generates.
Cisco Unified Real-Time Monitoring Tool (Unified RTMT) - Monitors real-time behavior of components through Unified RTMT; creates daily reports that you can access through the Serviceability Reports Archive. For more information, see Cisco Unified Real-Time Monitoring Tool Administration Guide.
You can access Cisco Unified IM and Presence Reporting in the main navigation menu in Cisco Unified Communications IM and Presence Service.