Set Up Alarm Service

This section describes how to add or update an alarm for a feature or network service that you manage through Cisco Unified Serviceability.


Note

Cisco recommends that you do not change SNMP Trap and Catalog configurations.

Cisco Unity Connection also uses alarms, which are available in Cisco Unity Connection Serviceability. You cannot configure alarms in Cisco Unity Connection Serviceability. For details, see the Cisco Unity Connection Serviceability Administration Guide.

Refer to your online OS documentation for more information on how to use your standard registry editor.

Procedure
    Step 1   Choose Alarm > Configuration.

    The Alarm Configuration window displays.

    Step 2   From the Server drop-down list, choose the server for which you want to configure the alarm; then, click Go.
    Step 3   From the Service Group drop-down list, choose the category of service, for example, Database and Admin Services, for which you want to configure the alarm; then, click Go.
    Tip   

    For a list of services that correspond to the service groups, see Service groups.

    Step 4   From the Service drop-down list, choose the service for which you want to configure the alarm; then, click Go.

    Only services that support the service group and your configuration display.

    Tip   

    The drop-down list displays active and inactive services.

    In the Alarm Configuration window, a list of alarm monitors with the event levels displays for the chosen service. In addition, the Apply to All Nodes check box displays.

    Step 5   Cisco Unified Communications Manager only: If you want to do so, you can apply the alarm configuration for the service to all nodes in the cluster by checking the Apply to All Nodes check box, provided your configuration supports clusters.
    Step 6   Configure the settings, as described in Alarm configuration settings, which includes descriptions for monitors and event levels.
    Step 7   To save your configuration, click the Save button.
    Note   

    To set the default, click the Set Default button; then, click Save.

    What to Do Next


    Tip

    The system sends the alarm if the configured alarm event level for the specific destination in the Alarm Configuration window is equal to or lower than the severity that is listed in the alarm definition. For example, if the severity in the alarm definition equals WARNING_ALARM, and, in the Alarm Configuration window, you configure the alarm event level for the specific destination as Warning, Notice, Informational, or Debug, which are lower event levels, the system sends the alarm to the corresponding destination. If you configure the alarm event level as Emergency, Alert, Critical, or Error, which are higher severity levels, the system does not send the alarm to the corresponding location.

    To access the alarm definitions for the Cisco Extension Mobility Application service, Cisco Unified Communications Manager Assistant service, Cisco Extension Mobility service, and the Cisco Web Dialer service, choose the JavaApplications catalog in the Alarm Messages Definitions window described in Alarm definitions.