Set Up Alarms

Perform the following steps to configure alarms.

Procedure
    Step 1   In Cisco Unified Communications Manager Administration, Cisco Unity Connection Administrationor Cisco Unified IM and Presence Administration, configure the Cisco Syslog Agent enterprise parameters to send system, application (services), and security alarms/messages to a remote syslog server that you specify. Skip this step to configure application (services) alarms/messages in Cisco Unified Serviceability.
    Step 2   In Cisco Unified Serviceability, configure the servers, services, destinations, and event levels for the applications (services) alarm information that you want to collect.
    Step 3   (Optional) Add a definition to an alarm.
    • All services can go to the SDI log (but must be configured in Trace also).
    • All services can go to the SysLog Viewer.

    • Cisco Unified Communications Manager only: Only the Cisco CallManager and Cisco CTIManager services use the SDL log.

    • To send syslog messages to the Remote Syslog Server, check the Remote Syslog destination and specify a host name. If you do not configure the remote server name, Cisco Unified Serviceability does not send the Syslog messages to the remote syslog server.
      Tip    Do not configure a Cisco Unified Communications Manager server as a remote Syslog server.
    Step 4   If you chose an SDL trace file as the alarm destination, collect traces and view the information with the Trace and Log Central option in Unified RTMT.
    Step 5   If you chose local syslog as the alarm destination, view the alarm information in the SysLog Viewer in Unified RTMT.
    Step 6   See the corresponding alarm definition for the description and recommended action.