Activate Serviceability Reports Archive

Procedure
    Step 1   Select Tools > Service Activation.
    Step 2   Select the required server from the Server list box, and then select Go.
    Step 3   Navigate to the Performance and Monitoring services pane.
    Step 4   Check the Cisco Serviceability Reporter service checkbox, and then select Save.
    Step 5   Select Tools > Control Center - Feature Services.
    Step 6   Select the required server from the Server list box, and then select Go.
    Step 7   Navigate to the Performance and Monitoring services pane and locate the Cisco Serviceability Reporter.
    Step 8   Verify that the status of the Cisco Serviceability Reporter is Started and Activated. If the Cisco Serviceability Reporter is not running, select the Cisco Serviceability Reporter and select Start.
    What to Do Next

    If you opened Cisco Unified IM and Presence Serviceability by entering the server name in the browser, you must sign in to Cisco Unified IM and Presence Serviceability before you can view the report.

    The Cisco Unified IM and Presence Serviceability service generates reports only on the first node, even if you turn on the service on other nodes.