Access Serviceability Reports Archive

Before You Begin

Activate the Cisco Serviceability Reporter service. After you activate the service, report generation may take up to 24 hours.

Procedure

Step 1

Select Tools > Serviceability Reports Archive.

Step 2

Select the month and year for which you want to display reports in the Month-Year section.

Step 3

Select the link that corresponds to the day for which reports were generated to view the required report.

Step 4

Select the link of the report that you want to view to view a particular PDF report.

The section in the Trace Filter Settings area that relates to devices is not relevant to IM and Presence.

Tip

If you opened Cisco Unified IM and Presence Serviceability by entering the server name in the browser, you must sign in to Cisco Unified IM and Presence Serviceability before you can view the report.